Methods for Contacting Bank of America
Contact Details for Bank of America Official
Numbers for Customer Service
One of the most effective ways to get help right away is to call Bank of America. The main customer support numbers are listed below:- General Customer Service (available around-the-clock): 1-800-432-1000
- Support for Credit Cards: 1-800-732-9194
- Banking for Small Businesses: 1-888-287-4637
- Support for Online Banking: 1-800-933-6262
- Reporting Fraud: 1-800-432-1000
- Call Support for International Collect: 1-315-724-4022
Bank of America Live Chat and Email Assistance
In order to stop fraudulent activity, Bank of America does not provide direct email help. However, your online banking account gives you access to secure communications. Send a secure query after logging in to your account and selecting the "Message Center."For some account-related problems, Bank of America also offers a live chat feature. When you are signed in to online banking, you may access this function.
Going to a Bank of America location
You may visit the Bank of America location that is closest to you if you would rather communicate in person. To locate a branch:Visit the Bank of America Branch Locator to find the location of the branch.
Put Your Location Here: To find local branches, enter your state, city, or ZIP code.
Verify Services Offered: Certain offices could not provide specialist services like investing or mortgage advice. Check before you go.
Making use of the Bank of America app
You can manage your accounts and get help quickly using the Bank of America mobile app. Features consist of:- Check Deposit via Mobile
- Monitoring Account Balances and Transactions
- Management of Credit Cards
- Secure Support Messaging
- Payment of Bills and Transfers
Reaching out to Bank of America using Social Media
Bank of America is engaged on a number of social media sites where clients may get help with things other than their accounts:Available for general questions and problems on Twitter: @BofA_Help.
Facebook: Bank of America: Offers client service and updates.
LinkedIn: For business correspondence and inquiries about careers.
Never post personal financial information on social media for security concerns.
Address for Correspondence via Mail
Use the correct postal address if you must submit papers or questions via mail:Bank of America PO Box 25118, Tampa, FL 33622-5118 is the general correspondence address.
Bank of America PO Box 15019 Wilmington, DE 19850-5019 is where credit card payments are made.
For correct processing, be sure to provide your account number and pertinent information.
How to Report Lost or Stolen Cards or Fraud
Report your Bank of America card loss or suspicion of fraud right away:Call 1-800-432-1000 to report a lost or stolen ATM or debit card.
Call 1-800-732-9194 to report a lost or stolen credit card.
Identity Theft Report: 1-866-458-6228
To stop illegal purchases, you may also immediately freeze your card using the mobile banking app.
Questions and Answers (FAQs)
How do I change my password for online banking?
Click "Forgot ID/Password?" on the Bank of America Login Page to reset your password. To safely reset your credentials, adhere to the instructions.How can I contest a purchase?
To contest a charge:Open your Bank of America account and log in.
Go to the transaction that you want to contest.
After clicking on the transaction, choose "Dispute."
Observe the directions shown on the screen.
For further help, you may also give customer service a call.